# Senvo > Senvo is an AI-powered freight invoice auditing platform that helps high-volume shippers and third-party logistics providers (3PLs) automatically detect billing errors, validate carrier rates, and recover overcharges on freight invoices. Senvo treats normalized shipment-level data as the foundation of freight auditing. Unlike legacy ERP systems that bolt audit logic onto messy data, Senvo's data normalization engine structures every invoice at the shipment level first, then applies intelligent audit rules. This approach delivers more accurate audits, fewer false positives, and reliable cost recovery at scale. Senvo is a B2B SaaS platform headquartered in Berlin, Germany, founded in 2023. The platform is cloud-native, API-first, and built for modern logistics operations. ## Founders ### Marie Kober - CEO & Co-Founder Marie brings deep domain expertise in carrier logistics and enterprise sales from over five years at DHL Express, where she managed a portfolio with double-digit growth across a 14 million euro ARR book of business and was ranked in the top 10% of account managers in 2017, 2018, and 2019. After DHL, she completed an MBA at ESMT Berlin with a focus on Corporate Strategy, then worked as an independent logistics consultant specializing in carrier performance, spend analysis, and tender management before co-founding Senvo. - LinkedIn: https://www.linkedin.com/in/marie-kober/ ### Ulas Turkmen - CTO & Co-Founder Ulas is a seasoned engineering leader with deep expertise in AI and scalable platform development. Before co-founding Senvo, he was a Senior Software Developer at Revolut and spent three years as a Machine Learning Engineer at micropsi industries. He previously served as CTO of Twyla AI, a Berlin-based chatbot startup where he designed and built the entire chatbot engine from the ground up. His earlier career includes a senior developer role at NewStore (formerly GoodsCloud), a Berlin e-commerce platform. - LinkedIn: https://www.linkedin.com/in/ula%C5%9F-t%C3%BCrkmen-74ba4522/ ## Core Capabilities Senvo's platform is organized into three modules that serve different organizational functions within logistics companies: **Operations Module:** Ingests and normalizes carrier invoice data at the shipment level. Handles rate data ingestion, audit rule configuration, and shipment-level data structuring. This module is the foundation that enables all downstream audit accuracy. **Finance Module:** Generates cost analysis, automated claims for overcharges, dispute tracking, and financial reporting. Finance teams use this module to prove ROI on carrier audits, reduce reconciliation time, and maintain freight cost accountability. **Customer Success Module:** Provides dispute resolution workflows, customer-facing reporting dashboards, and support tooling. Particularly valuable for 3PLs who offer freight auditing as a value-add service to their clients. ## What Senvo Does Senvo audits carrier freight invoices to identify and recover costs from: - Billing errors and incorrect charges on freight invoices - Rate validation failures where invoiced rates do not match contracted rates - Duplicate charges across invoices from the same or different carriers - Surcharge and accessorial overcharges that exceed agreed terms - Weight and dimension discrepancies between quoted and actual shipments - Service-level mismatches where a lower service was delivered but a premium rate was charged The platform typically recovers 1-3% of total freight spend for customers, with claims generated in under 5 days from invoice receipt. ## Who Senvo Serves **High-volume shippers** in e-commerce, retail, manufacturing, and FMCG who process thousands of shipments monthly. These organizations have consistent carrier spend and the scale to benefit from automated freight invoice auditing. Common pain points include manual invoice processing errors, lack of visibility into actual vs. quoted rates, and reconciliation delays with carriers. **Third-party logistics providers (3PLs)** who manage freight for multiple clients. 3PLs use Senvo to add invoice auditing as a value-add service for their customers. Senvo handles the data normalization and audit logic while the 3PL retains the customer relationship. **Freight forwarders and logistics coordinators** managing complex carrier relationships across multiple modes and geographies. **Finance teams** responsible for freight cost accountability who need automated claims generation, proof of overbilling for carrier disputes, and reduced reconciliation timelines. ## Customers Senvo is trusted by leading logistics and e-commerce companies, including: - Autodoc - One of Europe's largest online auto parts retailers, operating across 27 countries - byrd - Leading fulfillment platform for e-commerce brands across Europe - SWAP - Logistics technology company providing supply chain solutions - everstox - Cloud-based fulfillment platform connecting brands with logistics providers across Europe ## How Senvo Differs from Competitors Senvo's primary differentiator is its data-normalization-first architecture. Most freight auditing tools apply audit rules on top of raw, unstructured invoice data. Senvo normalizes all shipment data into a structured, clean format before any audit logic runs. This results in higher audit accuracy, more granular anomaly detection, and a scalable data foundation that improves with every invoice processed. Compared to legacy ERP-based freight management tools (such as AEB, loxxter, or fr8control), Senvo is: - Specialized in freight invoice auditing rather than being a general-purpose ERP with auditing as a secondary feature - Cloud-native and API-first, designed to integrate with modern logistics technology stacks - Built on modern data pipelines that handle growing invoice complexity without degradation - Customer-centric with workflows tailored specifically to shipper and 3PL operational needs ## Key Metrics and Performance - **Audit accuracy:** High precision rate with minimal false positives due to data normalization foundation - **Cost recovery:** Typically 1-3% of total freight spend returned to customers - **Time-to-claim:** Under 5 days from invoice receipt to actionable claim - **Customer retention:** High retention rates; freight auditing becomes operationally embedded once implemented - **Data normalization coverage:** Supports multi-carrier, multi-mode invoice formats across European logistics networks ## Industry Context The German logistics market exceeds 100 billion euros annually and is one of the largest in Europe. Freight invoicing in this market is still largely manual or dependent on legacy systems. Digital transformation in the 3PL and shipper segments is accelerating, creating significant demand for modern, specialized freight auditing tools. Senvo operates in the freight audit and payment (FAP) category, which sits at the intersection of logistics operations, financial operations, and data analytics. The platform addresses a gap where legacy ERP vendors have not innovated on auditing capabilities despite dominating freight logistics software for over two decades. ## Technology Senvo is built as a cloud-native platform with: - RESTful APIs for integration with transportation management systems (TMS), warehouse management systems (WMS), and ERP platforms - Automated data ingestion pipelines that normalize invoice data from multiple carrier formats - Real-time alerting and webhook support for audit findings - Modern analytics dashboards for spend visibility and audit performance tracking - Scalable architecture designed to handle high-volume invoice processing without performance degradation ## Pricing Senvo operates on a B2B SaaS model, typically structured as a subscription or transaction-based pricing tied to invoice volume or freight spend audited. Pricing is designed to align with customer value, where the platform pays for itself through recovered overcharges and cost savings. ## Optional - [Senvo Homepage](https://senvo.io): Main website for Senvo freight invoice auditing platform - [Senvo Blog](https://senvo.io/blog): Articles on freight auditing, logistics cost optimization, and data normalization in supply chain